1. Information About Us
1.1 Belle + Bella believes that everyone deserves something special. At Belle+Bella, we have a wide array of 100% authentic luxury brands.
Affordable and fashion savvy is a norm nowadays. We believe at Belle+Bella, we are able to offer brand new and preloved designer bags, shoes and accessories within reach.
Our mission is to provide affordable, trusted designer brands and timeless style to our prestige customers in a seamless platform.
You may reach out to us at 432 Balestier Road, #01-442, Public Mansion, Singapore 329813 or WhatsApp’s us at 84820954.
2. Service Availability
2.1 Our site is only intended for use by people residing, businesses, and companies in Singapore (“the Serviced Country”). We do not accept orders from individuals outside of the Serviced Country.
3. Your Status
3.1 By placing an order through our site or on the telephone, you warrant that :
3.1.1 You are legally capable of entering into binding contracts
3.1.2 You are resident in the Serviced Country.
3.1.3 In the event if you are found to be negligent, Belle+Bella shall report all fraudulent and
illegal acts to the local authority. And the full amount paid to you must be returned to
Bella+Bella
4. How the Contract is formed between You and Us
4.1 After placing an online order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All telephone and on-line orders are subject to acceptance by us, and we will confirm such acceptance to you either during our telephone conversation or email. The contract between us (“the Contract”) will only be formed when we deliver the items to you.
4.2 Subjected to actual stock availability, item orders may be replaced with alternatives subjected to a verbal or written confirmation with you. For items that cannot be replaced, we will contact you to give you the option to cancel. If payment has been made, you will be refunded of the amount paid.
4.3 All orders placed online will be fulfilled within 7 business days unless otherwise advised. Business days exclude Saturday, Sunday, and Public Holidays.
4.4 You are obliged to make payment in FULL by the payment option you select when you check out your orders.
4.5 Each batch of goods may differ due to manufacturing constraints. In the event if you are not satisfied with any products, you may return to us within 3 days after delivery with the “Return Bag Policy” tag attached. The Product must be unused in the Original condition and it must not be pre-order product. Please refer to our refund policy stated under “Our Refunds Policy”.
4.6 For consignment policy, you declare you are the lawful owner of the items and they are authentic from the boutique. You agree to fully disclose any other information with regards to the items.
4.7 You agree to provide Belle+Bella a copy of your official identification documents with your personal particulars subject to the terms and conditions of our Privacy Policy.
4.8 You consent to Belle+Bella to contact you on the status of the items, promotions, events and notification.
4.9 While Belle+Bella will excise proper due care to handle your items, they are left at our store at your own risks. We will not be held liable for the normal wear and tear during the ordinary course of the business, loss or damage (break-in theft, fire and any other causes etc of the items)
- Consignment duration: 90 days from contract date
- Withdrawal of item before 90 days, $150 admin fees will be chargeable per item
- Consignor is responsible to monitor their item status and collect back unsold item after the 90 days due with the receipt issued
- Consignor has an option to further leave the items with Belle+Bella after the 90 days but she has to notify Belle+Bella on her decision 7 days prior to the expiry contract date
During this period, you also allow Belle+Bella to work with our business partners to sell your items through external retail events and other online platforms.
Belle+Bella reserves the right to renegotiate the take-back amount of the item with you if an offer is being made by a genuine buyer. Item will only be sold upon your consent on the revised take-back amount.
We will inform you via WhatsApp’s once your item is sold. Payment will be made 14 business days after the item is sold. Either hard copy or electronic copy of this form must be produced to collect payment.
5. Our Status
5.1 We may provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that the products you purchase from companies to whose website we have provided a link will be of satisfactory quality.
6. Price and Payment
6.1 The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.
6.2 Our site contains a large number of Products and it is always possible that despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that our customers are guaranteed on a genuine deal.
7. Our Refunds Policy
7.1 When you return a Product to us (for instance, because you have cancelled the Contract between us, or have notified us that you do not agree to any change in these Terms and Conditions or in any of our Policies, or because you claim that the Product is defective, or you are not satisfied with the Product), we will examine the returned Product. Provided we are satisfied with the condition of the Product following our examination, we will either replace the items (if returned owing to a defect) or provide you with a refund. If you have requested a refund, we will usually refund any money received from you using the same method originally used to pay. We will process the refund as soon as possible.
7.2 Products returned by you because of a defect or within the seven-day cooling off period will be refunded in full after delivery costs have been deducted.
7.3 A claim by you that the quantity of the Products delivered falls short of the quantity ordered shall be notified to us within 1 day from the date of delivery. If you do not notify us accordingly, we shall have no liability in respect of such shortfall and you shall be bound to pay the price as if the Products had been delivered in accordance with the Contract.
7.4 The cost of return transportation is at your expense.
8. Our Liability
8.1 We warrant to you that any Product purchase from us through our site is of satisfactory quality.
8.2 Our liability in connection with any Product purchased through our site is strictly limited to the purchase price of that Product.
8.3 All items sold are non-exchangeable, non-returnable and non-refundable.
8.4 Belle+Bella guarantees the authenticity of all items. 100% money back guaranteed if the item is found not of origin. Refund will only be made upon the provision of proof / confirmation issued by the authorized dealer. Otherwise, all sales are final.
8.5 All items sold are in their present retail condition, please examine the item before making the purchase. Belle+Bella will not be held responsible for wear & tear occurring after the sale.
8.6 Belle+Bella reserves the right to revise the items set forth above at any time without prior notification.
9. Notices
9.1 All notices given by you to us must be given to Belle+Bella at 432 Balestier Road, #01-442, Public Mansion, Singapore 329813. We may give notice to you either via an e-mail or postal address that you provided to us when placing an order.
10. Events Outside our Control
10.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).
10.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
10.2.1 strikes, lock-outs or other industrial action;
10.2.2 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
10.2.3 fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
10.2.4 impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
10.2.5 impossibility of the use of public or private telecommunications networks; or
10.2.6 the acts, decrees, legislation, regulations or restrictions of any government.
10.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
11. Waiver
11.1 If we fail, at any time during the term of a Contract, to insist upon the strict performance of any of your obligations under the Contract or any of these Terms and Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
11.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.
11.3 No waiver by us of any of these Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
12. Severability
12.1 If any of these Terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
13. Entire Agreement
13.1 These Terms and Conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
13.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other and that nothing may be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these Terms and Conditions.
13.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these Terms and Conditions.
14. Our Right to Vary these Terms and Conditions
14.1 We have the right to revise and amend these Terms and Conditions from time to time.
14.2 You will be subject to the Policies and Terms and Conditions in force at the time that you order Products from us, unless any change to those Policies or these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those Policies or these Terms and Conditions before we provide you with the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the Terms and Conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).
15. Law and Jurisdiction
15.1 Contracts for the purchase of Products through our site will be governed by the Law of Singapore. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the Courts of The Republic of Singapore.